Ticket Info

Tickets

  • Tickets can normally be refunded up to one working day before the event. Some events may have different refund terms. Contact: boxoffice@nationalarchives.gov.uk
  • Admittance is not permitted without a valid ticket. Please use e-tickets wherever possible.

Accessibility

  • The National Archives makes every effort to ensure events are accessible to all. Special needs should be advised in advance by email: boxoffice@nationalarchives.gov.uk

Admission

  • The National Archives reserves the right to refuse admission.
  • Latecomers may be refused admission until a suitable break.
  • Doors normally open 15 minutes before the event start time.
  • Some events have age restrictions that must be observed.

Restrictions

  • Smoking or vaping is not permitted anywhere in the building.
  • Food and drink may only be consumed in the designated areas.
  • Food, drink, coats, and bags, are not permitted in events that include original records.
  • Telephones, cameras and recording devices are not permitted.

Changes

  • The National Archives reserves the right to make alterations to the programme.

Tickets

  • Tickets can normally be refunded up to one working day before the event. Some events may have different refund terms. Contact: boxoffice@nationalarchives.gov.uk
  • Admittance is not permitted without a valid ticket. Please use e-tickets wherever possible.

Accessibility

Admission

  • The National Archives reserves the right to refuse admission.
  • Latecomers may be refused admission until a suitable break.
  • Doors normally open 15 minutes before the event start time.
  • Some events have age restrictions that must be observed.

Restrictions

  • Smoking or vaping is not permitted anywhere in the building.
  • Food and drink may only be consumed in the designated areas.
  • Food, drink, coats, and bags, are not permitted in events that include original records.
  • Telephones, cameras and recording devices are not permitted.

Changes

  • The National Archives reserves the right to make alterations to the programme.
DELIVERY

We offer free standard UK delivery on all orders over £50.

Orders up to £30 are charged a flat fee of £4.95

Orders between £30.01 and £50 are charged a flat fee of £6.95.

Usual UK delivery timescale (excluding custom prints) is between 5 and 7 working days from the date of dispatch. Please allow up to 14 working days for delivery. For custom print delivery pricing and timescales see below. These timescales may vary especially when we have online sales and in the weeks before Christmas.

Delivery Worldwide

We can also ship most items worldwide. 

For full details, including prices, click here.

Custom Prints

Your prints and frames will be handmade by King & McGaw at their Sussex workshop.

Unframed orders are shipped within 5 working days (normally shipped next day).

Framed orders are shipped within 20 working days.

Further information on delivery timescales for custom prints can be found here.

RETURNS

If you are not completely satisfied with your item you may return it within 28 days for a refund.

For further details on returns click here.

Unfortunately we cannot offer a refund on custom prints unless they are faulty or we have made a mistake. Custom prints are exempt as they are made to order.