Swan Soft Toy

We offer free standard UK delivery on all orders over £50.

Orders up to £30 are charged a flat fee of £4.95

Orders between £30.01 and £50 are charged a flat fee of £6.95.

Usual UK delivery timescale (excluding custom prints) is between 5 and 7 working days from the date of dispatch. Please allow up to 14 working days for delivery. For custom print delivery pricing and timescales see below.

Royal Mail industrial action taking place in 2023 may have an impact on delivery times to all destinations both within the UK and internationally. These delays are out of our control. 

Delivery Worldwide

We can also ship most items worldwide. 

For full details, including prices, click here.

Custom Prints

Your prints and frames will be handmade by King & McGaw at their Sussex workshop.

Unframed orders are shipped within 5 working days (normally shipped next day).

Framed orders are shipped within 20 working days.

Further information on delivery timescales for custom prints can be found here.

If you are not completely satisfied with your item you may return it within 28 days for a refund.

For further details on returns click here.

Unfortunately we cannot offer a refund on custom prints unless they are faulty or we have made a mistake. Custom prints are exempt as they are made to order.